Privacy Policy

Last Updated: 9/17/25

Legendary Services Co. LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy

explains how we collect, use, disclose, and safeguard your information when you visit our website

[www.legendaryserviceco.com], communicate with us by phone, or use our services, including VoIP calls

and text messaging.

Information We Collect

a. Personal Information

  • Name, email address, phone number, mailing address

  • Project-related details (e.g., property type, service needs)

  • Communication preferences

  • b. Automatically Collected Information

  • IP address, browser type, device details, pages visited

  • Cookies and similar technologies

c. VoIP & Call Data

When you contact us via our VoIP numbers (314-532-5699), we may collect:

● Caller ID and phone number

● Call duration, timestamps, and—where applicable—recordings (with notice provided)

d. Messaging Data (A2P 10DLC)

If you opt into SMS communications, we may collect:

● Your mobile number and messaging history

● Message content (e.g., reminders, confirmations, status updates)

● Delivery or read receipts (when applicable)

How We Use Your Information

We use your information to:

● Provide, schedule, and improve our services

● Respond to inquiries and manage appointments

● Send service-related messages (calls or texts)

● Comply with legal and carrier requirements

● Maintain security and prevent fraud

VoIP & Messaging Compliance

VoIP Calls

● Our VoIP system helps manage inbound and outbound calls.

● Call recordings may be used for training, quality, or dispute resolution.

● We notify callers if calls are being recorded.

SMS (A2P 10DLC)

● SMS messages are sent through registered 10DLC numbers under our verified brand.

● Express consent is required before we send messages.

● You may opt out at any time by replying STOP.

● We comply with CTIA guidelines, the Telephone Consumer Protection Act (TCPA), and carrier

requirements.

SMS Terms & Conditions

By opting in to receive SMS from Legendary Services Co., you agree to the following:

Message Types: Appointment reminders, service updates, confirmations, and project

notifications.

Frequency: Varies based on your service activity.

Opt-Out: Reply STOP anytime to unsubscribe. Reply HELP for assistance.

Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered

messages.

Privacy: We do not sell, rent, or share your mobile information with third parties or affiliates for

marketing or promotional purposes. All categories outlined in this Privacy Policy exclude text

messaging originator opt-in data and consent; this information will not be shared with any third

parties.

How We Share Your Information

We do not sell your personal information. We may share data with:

  • Trusted service providers (e.g., CRM, VoIP, scheduling platforms)

  • Regulatory or law enforcement authorities (if required by law)

  • Contractors or technicians solely for job coordination

Your Privacy Choices

  • SMS & Email: Opt out anytime via the unsubscribe link or by replying STOP to texts.

  • Call Recordings: You may request access to or deletion of applicable recordings.

  • Cookies: Manage cookies through your browser settings.

Data Security

We maintain reasonable administrative and technical safeguards to protect your data. However, no

system is completely secure.

Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect information from

them.

Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last Updated”

date.

Contact Us

If you have questions or wish to exercise your privacy rights, please contact:

Greg Walton

  • Legendary Services Co.

  • Email: support@legendaryserviceco.com

  • Phone: 314-532-5699

  • Website www.legendaryserviceco.com